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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Is Flash Flooding Less Damaging and Disruptive Than Other Kinds of Flooding in Mount Kisco?

4/26/2020 (Permalink)

flooded dining room with table and chairs Regardless of the room affected, flooding can quickly overwhelm your home. Contact SERVPRO for effective remediation efforts immediately after damage.

No Matter What Caused the Flood That Damaged Your Mount Kisco Home SERVPRO Has an Effective Solution

There are five major types of flooding, and they each can cause significant structural damage in Mount Kisco

What Is a Flash Flood?

It is defined as a torrential rainfall or a rapid thaw of snowpack that affects a small area with little or no notice. The flooding can be significant, incapacitating and moving large objects like vehicles, rocks, and trees and driving muck, silt, and dirt into a home’s basement.

What Is a River Flood?

It is characterized by a gradual overflow of river banks by snowmelt and heavy rains, usually with a fair amount of notice. Homes near the waterway can be impacted by lower-level flooding in Mount Kisco.

What Is a Pluvial Flood?

This flooding occurs after significant rainfall, where the ground cannot absorb the water. Storms that “train” one after another over a short period are examples. Water can seep through foundations, causing damage.

What Is an Urban Flood?

Often called a flash flood, it is also like a pluvial flood because the sudden load of heavy rain cannot drain through overwhelmed sewer systems. Pavement is not able to absorb the water like soil can, funneling the rush of water into structures through street and sidewalk-level doors and windows.

What Is a Coastal Flood?

A phenomenon of seaside or large lake areas, a coastal flood is where strong winds and high tides force ocean or lake waters inland, flooding low lying areas and homes. 

How Should I Respond to Flooding of Any Kind in My Home?

Mount Kisco flood damage is most likely due to flash or pluvial flooding. Spring and summer are times when we can experience the torrential downpours that swiftly flow or seep into our homes. The timing of the flooding will be random, but your response can have a proactive component. 

What Are Some Preparations I Can Make to Minimize a  Flood’s Impact?

Inspection of Gutters and Downspouts

Making sure that heavy rains flow off your roof and deposit at least ten feet away from the foundation requires:

  • Unclogged gutters 
  • Free-flowing downspouts with extensions that direct water into the yard

Ensuring Proper Slope Away from Foundations

The ground immediately around your foundation should slope down to funnel water away. 

Inspection of Foundation Soundness

Check foundations for cracks and missing mortar. Windows and doors in walkouts must be in good condition.

Storing Items Away from Potentially Flooded Spaces

If, like many homeowners, you use your basement or lowest level for storage, consider moving vulnerable items to a higher space in your home. Waterproof containers can help, as well. 

Elevate Appliances and Systems

Utility rooms contain laundry machines, water heaters, and HVAC equipment. Consider placing this crucial equipment up on blocks or other supports above flood lines.

Install a Sump Pump

A sump pump operates when excess water drains into its “pit,” suctioning the fluids out through a hose that exits the basement and drains an appropriate distance away from the foundation.

How Can a Professional Flood Damage Recovery Company Help if My Basement or Lowest Level Floods Despite Proaction?

Because the torrent of water and debris can overwhelm your most careful preparations, SERVPRO offers emergency, mitigation, and remediation services. We’re Faster To Any Size Disaster, arriving quickly after your call for assistance.

What Can You Expect from Our Crew?

Our team arrives in service vehicles stocked with extraction and structural drying equipment to avoid any delays in our response. We also have shovels and other mud, sand, and silt removal tools as extraction equipment works most efficiently when our crews reduce solid debris.

Safety Inspection

We check for hazards and consider shutting down power until the water level lowers. Because the flood waters contain contaminants picked up overland, our employees wear appropriate personal protective equipment (PPE) and contain the fluids for lawful disposal.

Emergency Services

Employees set up submersible pumps for water deeper than two inches. Our truck-mounted extractors use wands to suction up the rest of the standing water, using onboard power if necessary when electricity is still out. 

Moisture Detection and Monitoring

We scan for hidden and trapped caches of water and moisture absorbed into structural components. This is critical to permanent recovery as lingering moisture can destroy building materials and contribute to mold damage. 

Strategic Demolition for Thorough Extraction and Efficient Drying

Our technicians might drill holes or make flood cuts to access the leftover water for extraction. Opening the spaces also improves drying efforts, allowing warm air movement in wet cavities and permitting dehumidifiers to reach and capture water vapor.

Wrap Around Build Back Services

When we cut drywall or drill into cinder blocks or mortar joints, we need repair and rebuilding options to complete restoration. We can access reconstruction resources in house or through our affiliated construction partner.

SERVPRO of Northern Westchester County has robust solutions for every flood damage challenge you face. Call us at (914) 241-8100 for a rapid response and plan that transforms a watery, contaminated mess to “Like it never even happened.”

How Do I Get Soot Off of My Walls In My Mount Kisco Home?

4/8/2020 (Permalink)

fire damaged home “Like it never even happened.”

SERVPRO of Mount Kisco Can Swiftly Remediate the Fire Damage Causing Soot Stains in Your Home

Many Mount Kisco homeowners may find themselves needing to deal with fire damage at some point in their life. Unfortunately, damage from a blaze can leave many reminders behind, such as soot stains.

How can SERVPRO address the soot staining my walls from the fire damage in my Mount Kisco home?

    •    Identification: Depending on what the fire inside your home burned, the compounds that make up the greasy stains on your wall may need different agents to break them down.
    •    Cleaning: Our SERVPRO techs can use several cleaning methods to lift the soot from your walls. Scrubbing used in combination with the right cleaning agent can break down the soot.
    •    Sealing: In rare cases, a fresh coat of a special sealing-paint may be needed to lock in odors and touch up the color after removal.

Contact SERVPRO of Northern Westchester County right now if your home needs fire damage remediation. Dial (914) 241-8100 to get in touch with one of our representatives. We're open 24/7.

For more about Mount Kisco click here.

Water Damage in Mount Kisco

3/22/2020 (Permalink)

water damaged home “Like it never even happened.”

Water Damage in Mount Kisco Homes Gets Detailed Attention to Lessen Loss

When water damage happens, it is difficult to clean up as a DIY project without missing some of it. That is why when the scale of the loss has the potential to seep under flooring, saturate carpeting, or wick into walls; it is vital to bring in professional help.

SERVPRO techs work hard to remove all of the water damage from Mount Kisco homes and restore them to their preloss condition. This level of restoration service comes with extensive training adhering to the standards as taught through the Institute of Inspection Cleaning and Restoration Certification (IICRC), a non-profit dedicated to the promotion of best practices.

Along with comprehensive skills education, the technicians have access to a vast array of specialized equipment to handle all types of water extraction and drying properties. When sewage or contaminants are part of the equation, they have personal protective gear, including respirators with HEPA filtration, to inhibit the likelihood of breathing in airborne particulate.

How SERVPRO Techs Determine the Scale of Water Loss
Because water follows both the laws of gravity and the path of least resistance, it goes down as much as possible. The techs use their advanced moisture detection equipment that allows them to "see" behind walls and under floors to determine if the area needs extraction and drying.

What Happens When Water Gets Missed?
If water seeps into the subflooring, it can cause foul odors, mold, and tile delamination, all of which are much more costly issues to fix. When water invades wall cavities behind baseboards, mold infestations have the potential to grow unseen and spread until a large amount of the sheetrock requires removal turning a water loss problem into mold remediation.

How Does Professional Drying Differ?
When the techs set up drying equipment, they often turn to centrifugal air movers. These little powerhouses deliver air at such a high velocity they cause embedded moisture to rise. Then the carefully placed dehumidification equipment grabs the water vapor and ports it offsite. This cycle continues until the loss area is dry.

Contact SERVPRO of Northern Westchester County at (914) 241-8100 when you need any size water damage removed and your home restored to its preloss condition, “Like it never even happened.”

For more about Mount Kisco click here.

Become Familiar With Commercial Water Damage Remediation Services in Mount Kisco

3/8/2020 (Permalink)

picture of blind justice lady Your law office needs to be professional and clean at all times. Contact SERVPRO at any sign of water damage.

Commercial Water Removal From Your Mount Kisco Law Office 

A water leak in your law office restroom is a giant nuisance and potentially detrimental to business. There are also implications for important documentation if near the floor level or improperly stored. It is essential to keep your office functional while important cleanup and restoration occurs. First things first, ensure the water main is turned off, and the leak stops. Then, move any physical documentation exposed to moisture to a dry area, or out of the building. Before canceling all of your upcoming appointments, you may want to seek professional assistance.

When you want to keep your business running as usual, commercial water removal in Mount Kisco presents a unique set of challenges compared to dealing with water removal within your home. When a house has water damage, it typically does not matter if there are large pieces of visible equipment and people working. When it is your office, and you have clients coming in to meet you, it is crucial to keep a low profile to maintain a professional front, so the business does not suffer.

SERVPRO restoration and water removal technicians come to assess the damage to devise a plan as soon as possible, knowing how important it is to keep everything running smoothly. If some of your office contents suffered damage, technicians might remove them to clean the items in a secured off-site storage facility. If documents do not have a digital copy and need restoration, SERVPRO calls in a document restoration specialist to assist. 

Extraction, if needed in carpeted areas, usually occurs using portable extraction equipment outside of regular business hours, so the work does not disrupt employees and clients. An essential piece in drying the impacted area is the facilitation of evaporation. Technicians strategically place surface-level air movers around the office to blow warm, dry air exhausted by dehumidifiers placed in out of the way corners. 

SERVPRO is available for any size disaster 24/7 and understands the cost of business and the importance of uninterrupted workflow. Contact SERVPRO of Northern Westchester County at (914) 241-8100. We're Faster To Any Size Disaster.

Click here for more information about Kisco.

Flood Damage and Restoration in your Mount Kisco Home

2/28/2020 (Permalink)

flooding in home When your home has flood damage, cleanup needs to begin as soon as possible.

Facts About Flood Damage and Restoration in Mount Kisco Homes

Flood damage is one of the most devastating events that can happen in a home as little as half-an-inch of water can wreak havoc to the floors, walls, and contents.

When flood damage occurs in a Mount Kisco residence, one of the first actions to take it to ensure everyone, including pets, is safe. Then contact SERVPRO to start the extraction and restoration process.

Floodwater is Considered a Biohazard
Even if floodwater only affected a portion of a property, it is often best to make arrangements to stay elsewhere, mainly until SERVPRO technicians arrive on-site to test the water. There is the potential for anything from pathogens, bacteria, and sewage is likely. When the techs arrive, they wear personal protective gear, including respirators, so they do not aspirate any harmful airborne particulate.

The Danger of Shock is Real
Another reason it may not be safe to stay within the home during cleanup is the danger of electrical shock. Plugs in the floors, or if the floodwater reaches outlets all contribute to the possibility of an electrical hazard. The techs bring their own generators to power their equipment so the electricity being shut off does not hinder the cleanup.

Most Things Saturated by Floodwater Require Disposal
The goal of SERVPRO techs is always to save homeowners the cost of replacing items. However, for structural components such as sheetrock, subfloor, and carpeting, those items have no potential for sanitization for reuse and get removed.

Non-Porous Items Have the Best Potential
The home contents that fare the best in a flood loss situation are things that cannot absorb water. The techs have different cleaning applications to use, such as the immersion method in an antimicrobial or antibacterial solution to restore the item to its pre-water loss condition.

Assistance with Filing Insurance Claims
It is stressful enough dealing with flood loss in the home, and the techs create a report for homeowners to use during the restoration process. It includes a detailed description and photo of all items requiring discarding to assist with expediting the insurance claim.

When your home has flood damage, cleanup needs to begin as soon as possible. Call SERVPRO of Northern Westchester County at (914) 241-8100, and their emergency response teams are available 24/7 to make the water loss in any size property, “Like it never even happened.”

For more about Mount Kisco click here.

We Have Effective Techniques To Restore Your Mount Kisco Home After A Fire

2/19/2020 (Permalink)

A room in a home covered in soot and smoke damage after a fire After a fire hit this home we removed all the charred building elements and belongings and deodorized the home. We act fast to prevent further damage.

Deodorizing after Fire Damage in Your Mount Kisco Home

After a fire, one of the most challenging issues is ridding your home and all of its contents of the awful smoke-smell. It is vital to use the appropriate deodorization procedures so that you are not smelling smoke for weeks or months to come. Surprisingly, even the smallest of fires can permeate smoke throughout your entire home.

If you have fire damage after a fire in Mount Kisco, chances are you need to deodorize your home in conjunction with cleaning and repairing any structural damage that you may have. Contents within the home may best undergo cleaning and deodorization in an offsite facility while the rest of your home is undergoing deodorization.

Fire damage restoration involves both removing the smoke residues and also deodorizing the smoke odors/ The first step is to remove the odor source if possible. However, it is essential to leave debris until the insurance company or fire department inspect and make the appropriate assessments. Next, SERVPRO technicians clean odor-causing residues from surfaces using a detergent/deodorant solution such as SERVPRO's specially formulated detergent/deodorizer Wall and All Surface Cleaner. Using odor counteracting beads or pellets helps to control odor vapors.

It is critical to inspect for odor pockets in crawl spaces, small spaces above ceilings, and wall cavities. SERVPRO technicians re-create the conditions of odor penetration by using either a thermal or ULV fogger to dissipate deodorizer throughout the home attacking smoke odors in every nook and cranny. During this process, residents and pets most likely need to leave the premises for safety purposes while the technicians wear personal protective gear limiting any chemical exposure.

After the technicians fog the impacted areas, they inspect the HVAC system, especially if it was in use during the fire. They may choose to place cheesecloth over the vents to determine the amount and severity of the smoke within the HVAC system, while also acting as a filter to stop any smoke vapors from re-entering the home.

Contact SERVPRO of Northern Westchester County for 24/7 assistance after a fire at (914) 241-8100.

See more about Mount Kisco.

Our Experts Can Save Your Water Damaged Mount Kisco Kitchen

2/7/2020 (Permalink)

water damaged property For assistance removing water, contact SERVPRO of Northern Westchester County 24/7 at (914) 241-8100.

Water Cleanup in Your Mount Kisco Kitchen

Coming home after work to an inch of standing water in your kitchen on a hot summer day is incredibly frustrating. You may not even be sure what to do first. After you turn off the water main, and the source of the leak attended to, you need to go about removing this excess water and mitigating further damage as quickly as possible.

Having a water cleanup in your Mount Kisco kitchen requires special care to ensure that your home does not incur any secondary damage such as soggy drywall or the growth of potentially harmful mold infestations. There are two significant issues that you need to deal with in this scenario, extracting the water, and dealing with the relative humidity (RH) in your kitchen. This is of particular concern because it is the summer and humidity levels are already high.

SERVPRO technicians first tackle the task of extracting the excess water. In this case, technicians use a truck-mounted extractor using a powerful vacuum to remove the excess water. They run off the vehicle's fuel and pull the water into the truck with the ability to hold 70 to 100 gallons of water. Using the truck-mounted extractor removes a majority of the water, and portable extractors remove the rest. They are smaller, more convenient, and can fit into most small areas within a kitchen. Unlike the truck-mounted extractor, the portable requires a power source either from inside the structure or a generator.

After SERVPRO technicians remove all visible excess water, they go about the task of strategically placing high-velocity air movers and dehumidifiers around the kitchen to facilitate drying. While the room is drying, it is essential to consider the RH levels within the home. The goal is to keep the RH level below 60%, using the air movers and dehumidifiers to assist in that task by effectively pulling the moisture out of the air and blowing warm dry air back into the room.

Technicians use thermo-hygrometers (hygrometers) to measure the RH levels, comparing five areas within the worksite to ensure appropriate RH goals. They measure the air in the affected areas, the air in the unaffected areas within the structure, the air exhausted from the dehumidifier, and lastly, the air coming out of the HVAC (heating, ventilation, and air conditioning unit). These are necessary measurements to determine a baseline for the structure and an appropriate RH goal for the affected area. Attaining the goal and bringing the RH down to ideal levels help the restorers know when the job is complete without over-drying the contents of the room or bringing the RH level down too far.

For assistance removing water, contact SERVPRO of Northern Westchester County 24/7 at (914) 241-8100. We are your neighbors, too, and close by to help.

For more about Mount Kisco click here.

Why We Are The Right Choice In Water Damage Restoration In Mount Kisco

1/21/2020 (Permalink)

A long carpeted hallway with water damage spots This hallway shows wet carpeting after a water damage disaster. Our experts arrived right away and began restoration to prevent further damage.

Expert Help for Water Damaged Contents: Why SERVPRO Is the First Choice in Mount Kisco

When an appliance overflows or a supply line bursts, the structure of your Mount Kisco home is not the only victim. Water can be destructive to personal belongings and furnishings as well. Our crews are qualified not only to remove water from and dry out walls, floors, and ceilings, but also to manage, mitigate, and remediate damage to the furniture that makes your home functional and comfortable. This full-spectrum service avoids hiring additional contractors, why we are a water loss industry leader.

Upholstered Furniture Concerns

After water damage to your Mount Kisco residence, your padded and fabric-covered chairs, couches, and other furnishings also need attention. The moisture affects upholstered furniture in several ways:

Deterioration of Wood Framing

A wooden frame supports most upholstered furniture. When water saturates the frame, the wood fiber swells and might crack. Joints become loose as interlocked parts distort and wood glue or other adhesives dissolve and breakdown.

Color Bleeding/Oxidation

Stains and varnishes on wooden legs and braces can transfer to carpeting and floors when wet. Dyes in fabrics can run and drip on floors and rub on other furnishings, walls, and clothing. Metal fittings and decorations can oxidize or rust, staining the upholstery and nearby structures.

Water Spots

Some fabrics are prone to water spotting. The spots can remain visible even after drying.

Mold and Mildew Growth

Dampness that persists more than 24 to 48 hours can fuel mold spores already in the environment. The fabrics, padding, and wood framing all provide organic nutrients to feed a microbial outbreak.

Wood Furniture Concerns

Furniture without fabric or padding also suffers damage that can become permanent, why SERVPRO specially trained technicians must respond quickly. Damage to solid wood furniture includes spotting, cracking, and swelling. Similarly to upholstered furniture, fitted and glued joints can come apart. Furniture made from particleboard covered with laminate is hard to restore. The laminate repels water and acts as a vapor barrier. Meanwhile, the pressed wood foundation soaks up water and buckles or warps, separating from the laminate surface. 

Steps We Take to Dry Furniture Appropriately

Our crew members complete coursework developed by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in anticipation of furniture remediation challenged. Our experience in drying furniture is a key reason why SERVPRO’s services are highly regarded. We take the following steps among others to bring your furniture back to preloss condition:

  • Pre-treat stains
  • Wet entire piece of furniture if needed to reduce water spotting
  • Extract moisture with appropriate upholstery tools
  • Dry buttons and zippers and insert waxed paper between them and the cushions/fabric to prevent rust transfer
  • Place foil or blocks under legs to stop staining of flooring
  • Tent cushions and position air movers, heaters, and dehumidifiers as needed

A comprehensive understanding of contents water removal and drying is why SERVPRO of Northern Westchester County delivers premier results. Call us at (914) 241-8100 to schedule an assessment and start mitigations and remediation.

See more about Mount Kisco.

Flood Damage Mount Kisco – Always Turnoff Electric

1/14/2020 (Permalink)

Electrical box on a wall in a home. Mount Kisco please be aware of the dangers of electrocution from live electrical wires after a flood damage.

SERVPRO has your back when it comes to your Mount Kisco water damage.

Whenever there is flood or water damage, most consumers are focused on the damage caused by the water to their homes and their contents. There are personal keepsakes, furniture, clothing, electronics, and so on, which causes many people to worry. Some panic, many are distraught, wondering where to live and how to recover from a significant flood. Many people are not alert to the dangers of electrocution from live electrical wires that could cause a shock or worse.

This concern is one of the reasons when SERVPRO assesses flood damage in Mount Kisco homes and businesses before starting work activities. We always check for electrical hazards. Water may have flooded various areas of the house. All electrical circuits should be turned off in these rooms to avoid potential electric shock if the power to the home has failed, shut off these circuits at the main electrical panel. 

External Power Generators

In situations like these, external power generators can be beneficial. These systems provide power to run any equipment needed to remove water and clean the home. Water pumps, vacuums, lights, water extractors, and dehumidifiers are among the devices that need power.

One of the concerns about water damage is the ongoing damage that can occur if rooms, floors, and contents are not cleaned immediately. SERVPRO can begin work without delay by utilizing portable power generators.

Loss of Food Due to Spoilage

Food items touched by floodwaters are often contaminated by foreign bacteria, viruses, and soil. Remove these food items to avoid potential health issues. However, frequently food items in refrigerators and freezers can be saved. If the electrical power is off for more than a few hours, food items can begin to thaw and spoil. We can use portable power generators to run critical appliances, saving the occupants hundreds of dollars.

Call SERVPRO of Northern Westchester County at (914) 241-8100 for 24/7 service. We proudly serve Bedford, Pound Ridge, and surrounding areas. We're Faster To Any Size Disaster.

To learn more about Mount Kisco, click here.

Commercial Water Damage In Your Mount Kisco Restaurant

1/14/2020 (Permalink)

restored kitchen after damage SERVPRO of Northern Westchester County can ensure that your business looks, “Like it never even happened.”

Stopping Commercial Water Damage in a Mount Kisco Restaurant

Water damage is a pain for any business to endure. Whether it is a pipe leak in the kitchen or overflowing fixtures in bathrooms, it can be overwhelming for small business owners to have to tackle this type of damage. Fortunately, there is a team that can help.

If your Mount Kisco restaurant needs commercial water damage mitigation from experienced professionals, the experts at SERVPRO have extensive experience in cleaning and restoring restaurants to their preloss condition. Whether the source of the leak is in your kitchen, storage area, bathrooms, or front of the house, SERVPRO tools and techniques are designed to meet local, state, and federal sanitation requirements for commercial spaces.

Flooring Requirements for Commercial Restrooms
    •    Keep it low maintenance. Consider a surface that is both cost-effective and easy to maintain. A quality vinyl floor, for example, does not require polish or wax. Better still, many vinyl installations can be implemented without grout lines, which minimizes the risk of water penetrating structural materials underneath the floor.
    •    Water resistance. Restroom flooring should be nonporous and water-resistant. Some flooring solutions run the risk of delamination, which can affect the ability of tiles to adhere to the floor. In the event of a water damage issue, replacement may be more cost-effective and sanitary than repair depending on the disaster.
    •    Scratch and scuff resistance. Many commercial restroom floors are installed with a protective polyurethane topcoat or similar vapor barrier. While this is excellent for commercial purposes, it can sometimes present unique challenges for restoration, as water often seeps into wall trim or counters. However, this can be combated using water-resistant paints and other precautions.

How SERVPRO Can Help
When working with a commercial restroom, one of the most pressing concerns is maintaining sanitary conditions. SERVPRO takes health and safety very seriously, and only uses OSHA-approved, EPA-registered antimicrobials during the disinfection process.

SERVPRO can utilize mops, squeegees, and extraction wands to eliminate the presence of standing water. If the damage is caused by a pipe leak or clean toilet overflow, technicians can prepare the space for drying with air movers and dehumidifiers. Technicians can use rovers to address water-affected carpet outside of the restroom.

SERVPRO of Northern Westchester County can ensure that your business looks, “Like it never even happened.” Call (914) 241-8100 any time of the day or night for emergency response cleanup.

For more about Mount Kisco click here.

You Can Count On Our Experts To Restore Your Yorktown Heights Home After A Fire

12/26/2019 (Permalink)

Damaged wiring that caused a fire in this attic Our experts can inspect your attic and reveal damaged wiring and charred and blackened roof sheathing material to prevent a fire in your home.

Professional Skills Needed to Clean Fire Damage Residues in Yorktown Heights

Fire harms your Yorktown Heights home in a wide variety of ways. Heat and flames can warp and char materials. Water used to knock down the fire can soak into structural components and contents. Smoke moves throughout every space in your home, even far from the ignition site. Solid particulates, better known as soot, form deposits on surfaces, including ceilings, walls, floors, and furnishings. The use of appropriate skills, methods, and products to clean off these residues makes a significant difference in how quickly and thoroughly your home returns to preloss condition.

Comprehensive Inspection

Although we know you are anxious to resolve the fire damage to your Yorktown Heights home, a thorough inspection of every affected area and surface must precede cleanup and restoration work. We develop a phase by phase, step by step plan to address all aspects of your home’s unique circumstances. Choices made by firefighters require immediate resolution, with water and chemical removal job one. The materials burned and the types of surfaces upon which residues deposit provide the data to inform our project manager on what cleaning methods and products to select for optimal outcomes.

Full-Spectrum of Disaster Resolution Services 

SERVPRO excels at fire damage restoration because our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians earn multiple certifications in the broad range of skills needed to return your home to preloss condition. Our equipment is also top-notch, efficient, and innovative, specifically designed to manage the tasks necessary to clear water, remove soot, and remediate charring, among other goals. 

Combination of Proper Technique and Proprietary Products

The bulk of fire damage mitigation and remediation involves soot removal. Conventional cleaning products, particularly those that boast the capability to clean a multitude of soils off a variety of surfaces, can disappoint. The SERVPRO training and experience impresses as we adjust the elements of cleaning -- temperature, agitation, chemical action, and time -- based on industry best practices. The choice of cleaning solutions is deliberate and matched to the type of soot, whether dry, wet, or protein-based. 

Relying on the skills of SERVPRO of Northern Westchester County leads to successful outcomes after a fire disaster. Call us at (914) 241-8100 to see how our training and well-researched products deliver the results you desire and deserve.

See more about Yorktown Heights.

Mount Kisco Property Owners Know to Call SERVPRO for Water Damage Restoration and Mold Remediation

12/18/2019 (Permalink)

roof rafters water damaged, but cleaned of mold Water Damage and Mold Remediation Are Likely Partners in a Mount Kisco Attic--SERVPRO Can Restore Your Property!

Water and Mold Damage Leave Moldy Rafters in a Mount Kisco Home

Airborne mold spores are always present, and when there is a plumbing issue or weakness in the structure of a Mount Kisco residence allowing water in, the potential for water and mold damage increases.

SERVPRO technicians handled the cleanup of rafters due to water and mold damage in a Mount Kisco home. The mold remediation process is similar to water loss restoration in many ways; however, there are extract steps to protect the rest of the house from cross-contamination and avoid spreading the mold spores.

Scoping the Property
The SERVPRO technicians use their moisture detection equipment to "see" through walls, within ceilings, and under floors to determine all areas of excessive moisture that could also point to where a mold colony may be currently growing beside the conspicuous colonies visible on the rafters. If the damage is due to a roof leak, the technicians can put a tarp over the roof to stop any further damage until the homeowner makes the necessary repairs.

Rafters Get Abated
Containment around the area with mold damage is critical to stop the further spread of spores. When mold grows on an organic surface such as wood, SERVPRO techs take steps to dry the colonies and then remove the matter cleanly. They use their air movers and dehumidification equipment, along with air scrubbers to keep airborne particulate to a minimum and dry the areas with mold colonies.

Once dry, the technicians use hand vacuums fitted with HEPA filters to gently collect the loose, dried material left behind from drying the colonies on the rafters. If the wood has matter stuck to it, the technicians have access to various kinds of equipment for removal. Soda blasting, where sodium bicarbonate (also known as baking soda) gets delivered at a high velocity to a surface, is frequently chosen. This method is a gentle way to thoroughly remove dried colonies from wood with minimal damage to the surface. Afterward, they apply antimicrobial sealants to discourage any regrowth. And this is how SERVPRO can restore and not replace expensive roof supports in your home.

When water and mold damage happens, call SERVPRO of Northern Westchester County at (914) 241-8100, The certified technicians have the equipment and experience to make the loss "Like it never even happened."

Why SERVPRO Offers Better Cleanup After A Fire In Mount Kisco

12/15/2019 (Permalink)

fire causing damage to home Call SERVPRO of Northern Westchester County at (914) 241-8100 to help. We are available 24/7.

Why SERVPRO Offers Better Cleanup of Fire Damage Sites in Mount Kisco

When there is a fire incident in your Mount Kisco home, you have to address several issues before you can regain the comfort you enjoyed before the loss. One crucial task is cleaning the soiling, residues, and charring left on building materials and contents in your home.

Multiple Cleaning Approaches
Soiling from fire damage incidents in Mount Kisco homes takes many forms. Therefore, any cleaning exercise can only be successful with a multipronged approach. Our SERVPRO crews use different techniques, including absorption through osmotic, capillary, or chemical action, especially when cleaning fabrics. Some examples include using stain-absorbing powder. Other techniques include adsorption, agglomeration, bleaching, and dispersion to remove soling, “Like it never even happened.”

Pretesting materials such as upholstery and carpets
Some of the qualities that make cleaning procedures useful can have negative impacts on the materials. The most likely forms are discoloration or other forms of physical deterioration. Choosing the right cleaning product or procedure is, therefore, crucial. Our SERVPRO technicians pretest different materials before subjecting them to rigorous cleaning procedures. Pretesting can establish whether rugs, carpets, draperies, or other fabrics covered in soot are sensitive to wet cleaning, agitation, dry cleaning, shrinkage, or color bleeding, allowing us to choose the right cleaning procedure to prevent secondary damages.

Advanced Residue Removal
Apart from smoke, heat, and flame action during a fire also have effects that might necessitate cleaning, especially in areas of mild fire intensity. It is possible to save charred wooden frames and other structural supports by cleaning. While mechanical agitation and abrasive cleaning can help, our SERVPRO technicians also use advanced residue removal procedures, which offer better results. For example, soda blasting removes residue from charred surfaces efficiently and without causing additional damages. The sodium bicarbonate pellets we use also have deodorizing properties, therefore, eliminating bad odor from the areas we clean.

A thorough cleanup of your Yorktown Heights, Bedford, or Armonk property is crucial to restoring the preloss state. Call SERVPRO of Northern Westchester County at (914) 241-8100 to help. We are available 24/7.

For more about Mount Kisco click here.

The Real Truth Behind the Spread of Mold Damage in Your Mount Kisco Commercial Space

11/30/2019 (Permalink)

empty restaurant with tables Keep your restaurant spick and span after mold damage with remediation services from SERVPRO. Call today!

Why Containment Is Vital to Mount Kisco Restaurant Mold Damage

Proper remediation tactics secure your Mount Kisco restaurant from ongoing threats and can work to keep your business going despite this alarming discovery. The presence of mold can be a considerable obstacle to maintaining a positive reputation with your customers. If the problem area exists away from your food preparation stations, such as microbial threats that can develop from a persistent toilet supply line leak in the women’s bathroom, we can work around these conditions when possible to keep your doors open.

Though you want to ensure that the facilities are available to your customers, mold damage in Mount Kisco restaurants require fast and complete containment strategies. Sealing off these areas can prevent cross-contamination with other areas of the restaurant. Stopping the migration of this organism is vital in keeping your staff and customers able to stay in the building. Containment with thick, 6mil plastic sheeting can help out your business in many ways.

As briefly mentioned, containment zones reduce the threat of cross-contamination and the spread of damaging effects. This barrier alone can keep volatile organic compounds and health effect-inducing microbes from reaching your connected dining space or making their way through ventilation shafts to the kitchen area. Spreading colonies can assuredly become too threatening to allow your business to remain functional.

Our SERVPRO team can also utilize containment barriers to regulate airflow, drying, and air filtration in an affected area. We have the professionals that can work to remediate active colonization on surfaces as possible, but also a team of licensed general contractors that can remove overly compromised portions of drywall or wood vanities and repair damaged plumbing fixtures to prevent mold recurrences.

Having a comprehensive approach to mold colonization in your restaurant can help to keep you serving customers while our SERVPRO of Northern Westchester County team remediates the threat. We can work tirelessly through your inoperable hours to make the most considerable strides that minimize the effect on your business during the workday. Give us a call anytime we can help at (914) 241-8100.

Click here for more information about the city of Mount Kisco.

We Discuss The Different Ways Flood Damage Can Affect Your Bedford Home

11/23/2019 (Permalink)

flooding in home after a storm Combating the effects of flood damage is challenging.

Different Ways Flood Damage Affects Bedford Homeowners

Flooding can happen at any time, including when least expected, such as dry seasons. Like any other Bedford homeowner, such an incident can affect you in many ways. Seeking assistance from a professional flood damage restorer is one way to cope with the loss.

Disruption of normal activities
One significant effect of flood damage incidents in Bedford is disrupting daily routines. Depending on the level of flooding, it might not be possible to reenter the affected property, or at least it limits access to some rooms forcing you to eat out or seek alternative accommodation until the loss is resolved. Although we might not prevent the problem, our SERVPRO technicians can work faster to reduce the time your property remains inaccessible. We have the sophisticated cleaning equipment to deal with soiling, different types of water extractors to speed up water removal, and enough human resources to tear down and rebuild affected areas.

Creating Uncertainty
Although you might expect the losses that occur after flooding, the uncertainty that such incidents create can be unbearable. The uncertainty stems from many factors, including the fear that the flooding might compromise the building's structural integrity or that long-term issues such as mold might keep recurring after the restoration process. Part of the work our SERVPRO technicians do is to reassure the client that the home can regain its preloss condition. We rely on our experiences and the advanced training our technicians receive to gauge the likely outcome of an incident helping reduce any feelings of uncertainty you might have.

Financial losses
Flooding damages many items ranging from furniture, wall materials such as drywall and insulation to floor coverings such as carpets. Replacing all the affected items or mishandling the restoration process can lead to high costs. When our SERVPRO technicians perform the restoration, we take various steps that might help reduce the financial losses incurred. Steps such as properly coordinated content move-outs help reduce the contents lost.

Combating the effects of flood damage is challenging. Call SERVPRO of Northern Westchester County at (914) 241-8100 to help deal with any outcome, “Like it never even happened.”

For more about Bedford click here.

Call Us After A Fire In Yorktown Heights

11/4/2019 (Permalink)

A room that suffered fire damage with soot and smoke covering all areas Our SERVPRO team can clean up and remove the debris, as we focus on combatting the odors with hydroxyl generators and air scrubbers.

Deodorization Equipment for Fire-Damaged Yorktown Heights Homes

Deodorization is a critical component to the full recovery of Yorktown Heights properties after a fire loss incident. Our team must work to secure the structure with our arrival, determining the scope of the damage and what – if any – portions of the construction materials must get removed and later replaced. The more fire debris and damaged contents that can get removed from the home, the less overwhelming and robust smoke odors are. 

Choosing the right equipment to recover specific effects of fire damage in Yorktown Heights homes is vital to making the process as efficient and cost-effective as possible. Despite how expensive you might perceive professional restoration to be, our SERVPRO professionals remain devoted to offering the most streamlined approach. For lingering concerns like smoke odors, our technicians have multiple pieces of equipment that we can choose from based on the severity and spread of these effects. 

Our fire damage recovery technicians have accreditations in either Fire & Smoke Restoration (FSRT) or Odor Control (OCT), and some of our experienced staff have both. This training and expertise help our crew to choose the right tool for the job on every deodorization task. 

  • Thermal/UV Foggers – These units heat a deodorizing solution into a fine, vapor fog. The composition of this output has particles small enough to penetrate affected surfaces like drywall and wood, making it an ideal choice for soft materials with trapped smoke odors. 
  • Hydroxyl Generators – A multipurpose machine that can work to deodorize a broad area with a UV spectrum, but also work on cleaning the affected environment as well with this same process. 
  • Ozone Machines – Generating ozone can be hazardous to those immediately exposed to the process but remains one of the fastest and most effective means of removing harsh smoke odors. Ozone has an additional oxygen molecule that can bond with odor compounds to neutralize them. Once a room has aired out following a specific deodorization, it is safe to return. 

Choosing the right equipment is the discretion of the technicians on site, but when it comes to overcoming the harsh odors of fire loss, you can count on our SERVPRO of Northern Westchester County team. Give us a call today at (914) 241-8100.

See more about Yorktown Heights.

Call Our Experts When A Disaster Strikes Your Mt Kisco Property

10/31/2019 (Permalink)

Kitchen and Dining room We’re Faster to Any Size Disaster, and our crew can show you when you call (914) 241-8100.

Your Mt Kisco Property Will Be Restored To Pre-Damage Condition

Every resident in the area has multiple recovery and restoration teams that can choose from, but only one has the family feel and dedication to customers to build a strong reputation. We work together as a massive team, organizing every phase of restoration projects to ensure that no client waits a moment longer than necessary to return to their Mt Kisco home. Because of our commitment to unparalleled training and expertise, our customers can witness firsthand the confidence and knowledge of our SERVPRO specialists. We even implement weekly staff meetings to overview current and upcoming projects and ensure that every property gets the specific equipment, personnel, and cleaning products to make it “Like it never even happened.”

Water loss disasters are among the most common requests for service that our professionals receive, and because of this, we insist that nearly all of our representatives pursue accreditation through the Institute of Inspection Cleaning and Restoration Certification as (IICRC) Water Restoration Technicians (WRT) with specialized training in areas like Applied Structural Drying (ASD.) With most of our professionals obtaining this certification, we can offer a prompt response to emergencies as they happen.

This prompt response not only works to protect your property when you need water removal or content management, but it works to reduce the time drying takes in Mt Kisco homes and businesses. Our team can often complete our drying projects in as little as 72 hours, preventing prolonged exposure of structural elements and the potential growth and spread of microbial threats. For more involved drying procedures, we can protect these same structural elements and construction materials through the application of antimicrobial products approved for use by both SERVPRO and OSHA.

The equipment that we use revolutionizes the way that we extract and dry water damage in Mt Kisco homes. Between our premier extractors ranging from our wet-vacs and other portable choices to stationary equipment, we can help. We can work along with you and your insurance company to ensure that inspections happen promptly and that these assessments encompass all affected areas.

Content management is one of the keystones of the fire recovery in Mt Kisco work that we do, as so many objects and belongings in your home can become irreparably damaged when exposed to effects like soot and smoke residues for too long. We have in-house restoration solutions once your belongings get transported to our SERVPRO facility, including ultrasonic tanks for soot removal from hard surfaces like glass and ceramics, along with several deodorization solutions that can eliminate noxious odors from these items on contact.

Soot removal is also a priority of our team, as the presence of soot in the environment can become a health hazard to those exposed, and soot residue on surfaces can quickly stain or mar the material with soot’s acidic composition. Removing this threat involves the use of sophisticated approaches that include chemical sponges, premier cleaning products, and the right cleaning techniques. Our objective with soot removal is to reduce the possibility of staining and smearing by carefully and deliberately removing the film from the surface of construction materials and contents throughout your Mt Kisco property.

With many of the area homes and commercial structures historical properties, we must approach their care and restoration differently. We already have products, processes, and equipment that seeks to restore before replacing damaged materials, and with properties that have been around since the beginning of the country, these mild approaches are effective in removing fire damage from Mt Kisco homes without compromising the involved construction materials or structural elements.

Storms are an unfortunate yet common risk for many Mt Kisco homes and businesses. In every season of the year, extreme weather events can present destructive results for structures in the area, and how professionals respond to these emergencies makes the difference in your out of pocket expense. Because situations like winds, hail, and snow can lead to structural damage that allows water penetration, the likelihood of flooding is considerable when facing storm damages.

With how quickly flooding situations can get out of control, it is crucial to address standing water and saturation right away. We have fast extraction tools like our light wands that operate through wet-vacs and our portable submersible pumps. Both options are ideal for the often tight spaces and needs of affected structural cavities. This same fast dedication to your Mt Kisco home increases the success of ventures like pack-out procedures that seek to protect at-risk items and belongings in your house from migrating flood effects.

We have a full division of qualified reconstruction specialists that can assist when repairs and remodeling are necessary after storm damage to Mt Kisco homes. These same professionals utilize their skills and expertise to offer emergency construction solutions like tarping, board-ups, temporary fencing, and flooring repairs.

Mismanaged storm damage situations and water loss incidents can develop into mold growth for Mt Kisco homes. These situations can also develop from prolonged exposure to higher humidity levels that are common to subterranean levels like your basement or cellar. The development of mold on organic materials like flooring supports and joists can rapidly spread throughout the main level of the house, presenting distinct health risks for those exposed.

The training and expertise of our remediators cover much more than just removing mold colonies from your property. Mold damage abatement for Mt Kisco homes begins with a thorough inspection of your house, the appropriate containment barriers with 6mil plastic sheeting, and air filtration to begin reducing the severity of spore concentration in the designated drying zones.

A mold infestation can occur in as little as 48 hours, we have a finite amount of time to address potential microbial threats. With our moisture meters, we can enter moist basements and determine not only the highest concentration of dampness but also the most likely areas of penetration that increase the relative humidity of the household. It is our objective as Applied Microbial Remediation Technicians (AMRT) accredited through the IICRC to address both the cause and the effects of mold growth in Mt Kisco properties.

Addressing loss incidents requires the expertise and skills of our IICRC-Certified SERVPRO of Northern Westchester County professionals. We’re Faster to Any Size Disaster, and our crew can show you when you call (914) 241-8100.


Towels and Mops Fail when Your House Needs Water Removal in Bedford

10/18/2019 (Permalink)

White tile bathtub overflowing water and bubbles onto a blue tile floor Let SERVPRO wash away your water woes.

Water Removal after a Tub Overflows

Taking a bath often comes across as playtime for many youngsters. When rubber duckies meet a pretend tidal wave, your Bedford home's bathroom floor can end up soaked. Adding a "waterfall" to their bathtub oasis can flood a large area in your residence. SERVPRO is always available to help when your house needs emergency restoration work.

Emergencies like this require someone able to respond immediately to your emergency in Bedford with water removal equipment and a skilled crew. SERVPRO technicians understand that soaking up the water that ran over the sides of your tub is not enough. Water drains through tiny cracks with ease and rather quickly. This lets it follow the path of least resistance through your floor and down the inside of nearby walls. 

No matter how absorbent your towels are or how well you mop, water that winds up inside your floors, lower-level ceilings, and the walls can hide until our specialists set up our equipment. Our Injectidry equipment helps immensely with pulling water out of your home, wherever we find it. The reason we can use it in so many different situations is because of the flexible tubing sections that come in different diameters.

When we use the Injectidry to dry out the floor below your tub and above-head on a lower level of your residence, we often go in through an already existing hole. Lighting fixtures in the ceiling are perfect for this, in most cases. When we need an alternative, our building services crew helps with other options. Before we do this, we check to see if the area retains water that requires draining, or if we merely need to dry out the cavity. 

The debris that gets stirred up when airflow currents sweep across the surfaces inside dead-space areas we treat can end up pushed out of that space. Because we want to keep the air clean, we use air scrubbers to help with pulling dust out of the air.

For flooring, we use the Injectidry's tubing and panels to extract water through the Water Separator and minimize the work our dehumidification machines must do to get your home dry again. Even a small incident involving a tub's overflow can increase the water vapor inside your house. We address this to prevent any future water damage or microbial infestation. Both of these problems can start with only a slight increase in moisture. SERVPRO works hard to mitigate damage and prevent future problems for our customers.

SERVPRO of Northern Westchester County is always Faster To Any Size Disaster in Mount Kisco and Armonk. Call us at (914) 241-8100 for all your water removal and mitigation needs.

See more information about Bedford, NY here.

Fundamental Actions To Fix Mold Damage Situations In Mount Kisco

10/7/2019 (Permalink)

furniture and mattress displayed in store Letting mold develop unabated in a furniture store can ruin your business.

Essential Steps to Fix Commercial Mold Damage Situations in Mount Kisco Furniture Store

Mold issues can develop anywhere, but in a furniture store, the problem can have severe implications because most of the contents in your stock have materials that support growth. The wood in furniture, for example, holds moisture and provides an organic food source for mold colonies to thrive. Seeking professional assistance to deal with commercial mold damage can help fast track remediation and prevent a recurrence.

Cleaning Wood
Remediation of commercial mold damage situations in Mount Kisco furniture stores can become more complicated if you damage expensive furniture in the process of cleaning up. Scratching or chemically ruining the surface of wooden items might diminish their value. Our SERVPRO technicians use various approaches to ensure we achieve the intended goal without damaging the items. HEPA vacuuming the items help lift debris such as loose spores and dirt. We also damp-wipe affected wood surfaces using professional cleaning agents and antimicrobial products.

Mold debris spreads easily through the air and or through physical contact, especially if people move freely around the worksite. Isolating the area using containment barriers helps limit cross-contamination, especially when demolishing walls to reach hidden mold. Our SERVPRO technicians use airlock zipper bags and plastic sheets to create an airtight containment zone. We seal all openings, including windows, ventilation ducts, and drains between the containment and the rest of the store. We also ensure there is sufficient room to perform the restoration processes, such as removal of moldy porous materials.

Cleaning Fabrics and Upholstery
Mold can develop on the fabric of upholstery items leading to issues such as stains and weakening of the material if left unaddressed over extended periods. Cleaning such items requires an agent with antimicrobial properties to kill the spores. It should also leave no stains or long-term odor. Our SERVPRO technicians use different types of professional cleaning agents, including sporicides, antimicrobials, and disinfectants. Our naturally formulated detergents have a low scent and biodegrade naturally.

Letting mold develop unabated in a furniture store can ruin your business. Call SERVPRO of Northern Westchester County at (914) 241-8100 to help. We’re Faster to Any Size Disaster.

For more about Mount Kisco click here.

Learn How to Start Flood Damage Remediation in Bedford

9/29/2019 (Permalink)

flooded kitchen with dining area Regardless of which room flooding affects, SERVPRO is there for you with water removal and remediation services. Call right away.

Tips for Protecting Your Bedford Home from Mold After Flood Damage

Flood water entering your home is alarming, and the flood damage left behind needs prompt action to stop more significant issues from developing.

To ensure mold is not also a problem on top of flood damage, Bedford homeowners can take specific actions to prevent secondary losses from occurring. First and foremost, bring in a professional restoration services company and do not come into contact with groundwater or remove items from the home that have had contact.

Remove Paper Products That Matter from The Home

Mold loves to consume wood and wood products, and in high-humidity situations, papers, books, and magazines frequently become host to mold colonies. Remove artwork and photos from walls to a dry, low humidity space or SERVPRO can arrange a Pack-Out to a secure location until the completion of cleanup efforts.

Water Extraction Assists With Faster Drying

Since mold spores already exist naturally both indoors and outdoors, they are just basically floating around looking for optimum conditions to germinate. SERVPRO technicians use their array of moisture detection equipment to scope the home and identify all areas of excessive moisture that so they remove as much as possible before drying the property.

Drying Assists in the Elimination of Mold

After flooding happens in a property if the humidity levels remain above 50% indoors, mold infestations set up home rapidly and begin to spread. Mold cannot exist without adequate moisture levels, so the technicians set drying goals and ensure they are met to inhibit mold further.

Cleaning With Antimicrobials Helps to Diminish Mold

SERVPRO uses professional-grade cleaners and antimicrobials, to eradicate bacteria and mold from surfaces, leaving it disinfected. In cases where technicians previously performed abatement of mold colonies during flood mitigation, it is standard practice to treat the surfaces with antimicrobial sealants to prohibit the return. 

SERVPRO of Northern Westchester County at (914) 241-8100 is ready to assist property owners with any size flood damage in their homes. Our certified technicians arrive quickly and work to restore your home to its pre-flood condition, "Like it never even happened."

Click here for more information about the city of Bedford.

Mistakes You Don't Want to Make After Fire Damage in Your Mount Kisco Home

9/24/2019 (Permalink)

Living room with a large amount of fire and soot damage. SERVPRO will be first in line to help you come back from your Mount Kisco house fire.

Let us help you stop worrying about your fire damage in Mount Kisco.

The first 48 hours after fire damage in a home are crucial. Copious amounts of water wind up in the property from firefighting efforts and not only does the smoke residue require removal, but fast extraction of the water also needs to occur as quickly as possible. 

Self-cleaning fire damage is something Mount Kisco homeowners should avoid. When liquid cleaners come into contact with dry smoke residue - the result drives it deeper into surfaces, sometimes making things that once had restoration potential into a loss. Scrubbing away smoke residue sounds correct, but depending on the surface and type of smoke damage, it may cause more damage to the property.

DIY actions homeowners should take: 

  • When only a portion of the home is affected by fire, ask the fire department if it is safe to remain in the home
  • Turn off the HVAC system to stop the spread of soot in the ductwork
  • Close off the fire loss area of the house to foot traffic
  • Turn off the electricity to the home if walls around outlets are wet

Working closely with property owners so they know what is happening with each phase of the mitigation process, SERVPRO technicians remove the water, debris, and charred items. There are two sides to restoration services, and one is to save as much as possible through cleaning and areas of the structure that do not have restorative potential are made ready for reconstruction.

SERVPRO technicians undergo extensive training to become certified in the restoration sciences. This includes how to test and determine the type of residue, so they choose the best cleaning methods in each case. Often smoke residue requires careful manual removal followed up the use of equipment to neutralize airborne soot particles and other odor control applications. 

Fire damage cleanup and restoration need to happen as soon as possible after a fire loss. Call SERVPRO of Northern Westchester County at (914) 241-8100, our emergency response teams are available 24/7, and they have the experience, equipment, and commitment to make the damage to your home "Like it never even happened."

To learn more about Mount Kisco, click here.

Become Familiar With Water Damage Remediation Success in Bedford

9/15/2019 (Permalink)

Water damaged wall Water damage can sneak into your home out of no where. Call the remediation specialists at SERVPRO today for help.

Drywall and Debris Removal from Water-Damaged Bedford Homes

The objective of any reputable restoration company after a water loss incident is to protect your Bedford property with fast-acting mitigation strategies and deliberate containment actions. As you might expect after water emergencies, the damage can quickly spread beyond your control and be too substantial for conventional drying and cleanup approaches to touch. Assessing the damage and reducing the spread of the water damage is a top priority of our team when we first arrive at your home. 

Debris removal and controlled demolition are vital tasks in water damage recovery in Bedford homes. We have the technicians and professionals to address each phase of restoration for your property, including both the extraction and drying of the damaged areas and the construction needs your residence might need. With elements like drywall removal, flooring repair, and other general contracting practices available under one roof, our SERVPRO team is ready to help, however you need.

Cleaning up your home after a water loss incident begins with a fast response. With a 24/7 emergency team ready to mobilize when disasters occur, we can reduce the severity of water loss incidents with a confident approach that protects lightly affected construction materials, and repairs the source of the water damage to stall the worsening conditions successfully. 

Drywall is particularly susceptible to water damage, and can wick up considerable volumes of this damage from the baseboards. Because of how quickly these conditions can develop and become irreparable, often the best restoration solution available to our skilled professionals is controlled demolition. We make flood cuts by establishing a moisture line where absorption has not yet reached. At this line, we cut out affected portions of sheetrock for later replacement.

We safely dispose of all debris and rubbish from a damaged home according to established guidelines. With removed portions of drywall and the area getting cleaned up by our experienced SERVPRO technicians, we can deploy low profile air movers into the wall cavities to force moisture into the atmosphere for collection and removal by our dehumidifiers.

As challenging as it might seem to be to get back to normal after a water loss incident, trusting professional restorers like our SERVPRO of Northern Westchester County team is a wise choice. Our experience and industry-leading equipment can help your home to overcome most any obstacle it faces in recovery. Give us a call anytime that you need us at (914) 241-8100.

Click here for more information about Bedford.

Call Us After A Flood In Your Mount Kisco Home

8/31/2019 (Permalink)

Flooding Bedroom Interior We’re Faster to Any Size Disaster.

Why You Should Contact SERVPRO For Flood Damage Cleanup In Mount Kisco

Flooding is a relatively common occurrence in Mount Kisco, and it can happen because of heavy rains that cause problems such as roof leaks and leaks through walls at areas such as windows and doors. Flooding can also occur if water seeps through basement walls. The water can cause severe destruction if you do not take immediate steps to extract it and dry your property.

If you have encountered flood damage in your Mount Kisco property, give SERVPRO a call immediately to evaluate the destruction and begin the restoration work. Floodwater can penetrate building materials and furnishings in your home quickly, so a fast response is crucial. Our rapid response to emergencies helps prevent further damage from occurring and increases the chances of restoring your property to preloss condition. We prioritize on safety when performing flood damage restoration. Some things we do to ensure safety include:

    •    Checking ceilings to ensure that they are not likely to collapse because of being loaded with water.

    •    Ensuring that there are no electrical shock hazards and all pugs have ground-fault circuit interrupters (GFCIs).

    •    Checking subfloors to ensure that they have not deteriorated to the point of being unsafe.

    •    Wearing personal protective gear like gloves, boots, and goggles.

Our team uses top-of-the-line equipment and techniques to extract water from a home. We use powerful portable or truck-mounted pumps to remove as much water as possible to speed up drying. After extracting the water, we use air moving and dehumidifying equipment to dry the affected areas. Floodwater usually contains microorganisms like bacteria, viruses, and fungi. Our crew can clean and disinfect every item and surface that came into contact with the floodwater using EPA-approved antimicrobial products to ensure that your house is safe for inhabitation.

Flooding usually has a devastating effect on personal possessions. Our SERVPRO crew gathers up the flood-damaged items and separates them into salvageable and non-salvageable categories. We evaluate the contents exposed to high humidity or water for cleaning. For instance, wood furniture that is exposed to high humidity may require cleaning and polishing. Our crew also checks storage areas to determine if there are contents that require cleaning and deodorizing. Electronic equipment may require specialized cleaning and drying services to restore it to its original condition. We can subcontract electronics restoration to experts who specialize in electronic damage resulting from water damage. These experts can eradicate corrosion and replace the ruined components to restore the functionality of damaged electronics.

Our SERVPRO crew also deodorizes a house to eliminate the foul odors associated with flood damage. We can achieve this using air scrubbers, which pull air through HEPA filtration to remove airborne contaminants from the air.

If your residential property in Yorktown Heights, Bedford or Armonk has sustained flood damage, SERVPRO of Northern Westchester County can help you with the cleanup and drying efforts. You can reach us anytime at (914) 241-8100. We’re Faster to Any Size Disaster.

For more about Mount Kisco click here.

We Can Save Your Mount Kisco Bar After A Mold Infestation!

8/12/2019 (Permalink)

Give us a call anytime at (914) 241-8100, and our remediation specialists can make it “Like it never even happened.”

Mold Recovery Strategies For Your Mount Kisco Bar

An everyday staple to many of the bars and nightclubs throughout the Mount Kisco area is their typical lack of big windows and natural sunlight. Additionally, depending on the age of your establishment, you might also find that adequate ventilation was not a primary concern for those constructing the building decades ago. When combined with humid conditions, the original wood construction of your bar, its stools, flooring, and even paneled walls become susceptible to mold growth.

With spores naturally existing in every environment on a microscopic level, mold damage in Mount Kisco businesses is only a matter of meeting the right conditions to promote colonization and the spread of the organism. Battling these detrimental circumstances requires immediate and deliberate action, and our Applied Microbial Remediation Technicians (AMRT) of our SERVPRO team can help with a well-trained and highly-developed system of colony removal and restoration.

The bulk of the materials affected in your facility are wood plank flooring, and wooden structures and fixtures like the bar, booths, and stools. The development of a colony can spread quickly among these surfaces and items, not only increasing the severity of the situation but also degrading and deteriorating hosting elements. Clearing the organism from these materials is a priority of our SERVPRO team once our containment phase completes.

One of the most effective strategies for removing these colonies is through media and soda blasting. This abrasive cleaning solution removes the entire hyphae of the organism without compromising the integrity of the material hosting the colony. With newly developing colonies and areas only lightly affected by the spreading organism, our team can spray an antimicrobial solution to eliminate mold spores.

Mold growth is a challenging obstacle to overcome, especially in dark and poorly ventilated establishments like your bar. Our SERVPRO of Northern Westchester County team can help with effective colony removal and restorative practices like cleaning, deodorization, and even controlled demolition efforts. Give us a call anytime at (914) 241-8100, and our remediation specialists can make it “Like it never even happened.”

For more about Mount Kisco click here.

Professionals Talk Flood Damage Remediation in Mount Kisco

8/7/2019 (Permalink)

It's summer storm season. Are you prepared for potential flooding? SERVPRO can help!

Emergency Response for Flood Damage to Mount Kisco Homes 

Flooding is unlike many of the disasters and emergencies that can threaten Mount Kisco homes. Often this is a situation vastly overlooked by DIY enthusiasts, and as a result, the work only gets partially completed, and damage continues to occur out of sight. This lingering threat poses a risk to not only the structural integrity and material composition, but also the safety of those exposed to these areas of the property with failing construction materials and deterioration. The situation needs resolving as promptly as possible. 

Flood damage to Mount Kisco homes can take multiple forms, some of which can get isolated to a single room or others encompassing entire levels of a property. The severity of the situation should be a clear indication of how complicated it might be for an inexperienced and untrained property owner to contend with on own. Our SERVPRO professionals have unique training tailored to the needs of residential and commercial properties alike, having multiple layers of technicians on the roster to help, including: 

-   WRT – Water Restoration Technicians

-   ASD – Applied Structural Drying

-   AMRT – Applied Microbial Remediation Technician

-   OCT – Odor Control Technician

-   CCT – Carpet Cleaning Technician

-   UFT – Upholstery & Fabric Cleaning Technician 

Considering the finite timeline to extract standing water and to dry out saturated elements in the house, you need a team that can mobilize immediately to help. Because of our ready trailers stocked with the most effective extraction and drying tools and products in the entire restoration industry, we can confidently respond to every situation in Westchester County. We keep a means of communication open 24 hours a day to address crisis and emergencies as they happen. 

Flooding can be a devastating force for any home, but those left unprepared for this destructive force should seek out the expertise and experience of SERVPRO of Northern Westchester County. We’re Faster To Any Size Disaster, and you are only one phone call away from seeing that firsthand. Call us today at (914) 241-8100. 

About Mount Kisco.

Mount Kisco Properties Benefit from SERVPRO Fire Loss and Odor Control Mitigation

7/21/2019 (Permalink)

SERVPRO Says to Mount Kisco Homeowners--Call Us for Fire Damage Restoration and Odor Control

Why Several Deodorizers Exist for Fire-Damaged Mount Kisco Homes

There are multiple tools, products, and machines that are vital in the professional recovery of fire loss incidents to Mount Kisco homes. As challenging as these instances can be to overcome even with this advanced equipment, many homeowners seeking to do this alone do not have the same access to these modern machines. Some mid-grade options exist in home improvement locations for rent or purchase, but without purchasing an entire inventory of restoration tools yourself, how do you know what items you need for fire loss recovery?

One of the biggest challenges to overcome regarding fire damage in Mount Kisco homes is lingering odors and smoke. Deodorization equipment can often eliminate these threats permanently, but there are several units that you can choose from – even with the limited stock available in hardware stores. There are reasons that there are varying types, and why all of these options arrive with our SERVPRO professionals when we reach a fire-damaged property.

Primarily, our SERVPRO team utilizes several options in most fire loss incidents, including thermal and UV foggers, hydroxyl generators, and even ozone machines. Each of these units has distinct advantages, primarily in either the range of their effectiveness or in the items that they can most efficiently and thoroughly deodorize. Thermal foggers, for example, can easily permeate soft materials like clothing, upholstery, and carpets to break apart harsh odor compounds embedded in them.

There are disadvantages to specific choices as well, and these are things that you need to know before these units get rented or purchased. Ozone generators are highly capable machines that can make short work of odors in contents and open areas of your damaged home, but the creation of ozone to neutralize these molecules is hazardous and even fatal to humans and pets directly exposed. These units must get run while no other work is getting completed. SERVPRO strongly suggests not to introduce O3 ozone molecules into your home. Leave the heavy lifting to us, done right and safely.

We strive to give our customers the information that can help them to make the best decisions for their property in a time of crisis. While our SERVPRO of Northern Westchester County team is always here to help you make fire loss “Like it never even happened.” we are also here to help with any questions you might have. Give us a call today at (914) 241-8100.

Here is our local government.

Your Key to Success in Water Damage Remediation in Mount Kisco

7/21/2019 (Permalink)

Don't let water damage overrun your home. Call the remediation professionals at SERVPRO today.

Better Planning Can Ease Water Removal in Your Mount Kisco Home

Water is a great utility, but its presence in any unwanted areas can lead to a variety of damages. Although leaking or burst plumbing lines are the most likely sources of the water that damages your Mount Kisco home, the problem can arise from other issues too. For example, a defective air conditioning unit can leak, causing flooding in a concealed section such as the attic. Involving professionals in the water removal process can help in many ways. 

Expediting the process of water removal from your Mount Kisco home helps deal with any danger the spilled water poses. The hazard posed by water might not be so obvious, especially when the leak source is clean. However, wet surfaces are usually slippery, increasing the risk of slip and fall accidents, especially if you have young kids running around the house. Water also conducts electricity, and therefore, such incidents can increase the risk of electrocution.  Our SERVPRO technicians use wet vacs, pumps, and other tools to remove any standing water from your home, minimizing any risks posed. 

Determining the amount of water spilled helps create better water removal plans. Whatever the source, fast extraction is essential to save your property from severe ruin. Although it is not possible to tell the exact amount spilled, estimating the total area covered by the water and the depth of any pools can help create a better picture of how much water is involved. With such an evaluation, you can determine whether mops and buckets can do the task or whether automated tools are necessary. Our SERVPRO team also uses a variety of advanced tools for evaluation, including: 

Moisture Sensors 

FLIR -Thermal Cameras 

Moisture Meters 


Capitalizing on factors such as the layout of the house and natural water movements can help expedite the removal process. If the water affects the upper and lower levels of the house, prioritizing the upper levels or simultaneously tackling both levels is crucial to avoid repetition of the same tasks. Areas with materials that water can damage extensively, such as wooden floorboards also require higher priority. Our SERVPRO technicians rely on their training and extensive experience to determine where to begin the restoration processes 

In case of a water leak, call SERVPRO of Northern Westchester County to assist with the removal. You can reach us any time at (914) 241-8100. We're Faster To Any Size Disaster. 

Click here to see more about Mount Kisco. 

Cleaning Tips from the Varsity

3/20/2017 (Permalink)

Changing batteries in your smoke alarms is too important of a thing to remember to put on a list with anything else. Daylight Savings is the perfect, proven day.  

So what about everything else? Here are a few tips from the SERVPRO Team Randolph varsity cleaning squad:

Wipe down your walls and ceilings: vacuum from top to bottom and remove dust.  If your walls are dirty (parents!) a mild detergent can bring new life.  SERVPRO Wall’n All is our House Favorite and if you call us, we’ll bring you some . We can even clean the walls for you.  A mild detergent will add a subtle spring fresh scent to the room.

Vacuum and Shampoo rugs: 80% of what is coming out of your rugs is coming out from vacuuming.  We can help with the steam cleaning.  If you want to do it yourself, make sure you know what type of carpet you have and that it won’t be damaged by the process.   Call us either way if you have any concerns.

Change your Power Strips.   If they are older than the equipment plugged into them or if you can’t remember when you bought them, get new ones.   This is a big deal in fire prevention.

Inspect your Ducts: If your ducts haven’t been cleaned in a few years, or if you have pets, unscrew a duct, stick your phone in and take a picture or two.  If you don’t like what you see, Call Us.  We’ll schedule a duct cleaning.

We know you have plenty to do come Spring.   If you do these few things, your home feel as fresh as the Great Outdoors.  We’re here to help.

Mold Tips... Don't be Afraid to Ask

2/14/2017 (Permalink)

The wet winter and fluctuating temperatures create a favorable environment for mold issues this spring. Changes in weather create stress on structures.  Structures that are stressed are prone to moisture and water issues.   Mold is a secondary damage to water damage or excessive moisture.  Preventing mold is a matter of keeping a structure dry by quickly repairing or cutting off a source of moisture and when you have a leak or larger issue, having it properly repaired.

Here are some Mold basics from Team Randolph:

  1. Mold exposure can cause health effects.

  2. The best way to control indoor mold growth is to eliminate sources of moisture.

  3. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture. Do this by fixing the source of leaks; reduce humidity in the atmosphere with proper ventilation and dehumidification if necessary; properly dry all building materials and furnishings if you have a floor or major leak.

  4. Insulate around windows and piping to minimize condensation on cold surfaces.

  5. Mold can only grow on organic materials (wood, paper, carpets and foods).

  6. The EPA recommends that homeowners limit their mold cleaning to small effected areas, 3ft x 3ft. The reason is mold spores are very difficult to kill and it is very easy to cross contaminate an area with the invisible spores.

SERVPRO Team Randolph is certified to clean and remove mold and we are happy to answer any questions you have. Give us a call if you want to discuss a mold issue or are in need of help.

Flood or Water Damage: What Do You Do

2/5/2017 (Permalink)

When you have water damage, you will quickly decide “Do I need help?” and “Who do I call for a flood?”

Consider these common scenarios: A second floor supply line leaks and water pours through the downstairs ceiling and soaks hardwood floors; A pipe bursts on first floor and water soaks carpets and the tile on the kitchen floor; You come home to a house soaked with humidity with wet walls, saturated a saturated ceiling and standing water in the basement.

Clearly in these cases, you call SERVPRO Team Randolph for help.

But what if the damage is not as obvious and you are tempted to mop, towel and fan. Here are a few things to consider:

Wet Seeks Dry: This means that water is always trying to seep into dry building materials and contents.  Depending on how long the water has been there the moisture can cause warping, delamination and the staining.  Just as it takes time for moisture to find its way into flooring and drywall, it takes time and a strategy to get the water back out. The Experience, Education and Equipment of a professional mitigation company are often required.

Secondary Damage from a Water Loss Can Exceed the Original Damage: The Insurance Industry has a thick book of suggested guidelines for contractors dealing with water damage.  Experience has shown that house floods ruin finishes, compromise the bones of a home and create a health hazard. 

Team Randolph Has Seen It Before: We address variations of the situations described above hundreds of times a year.  The only common factors are water and the worry that things are going to be fixed.  We understand water and we understand that no matter how familiar your issue is to us, it is scary, frustrating and upsetting to you. 

In the rare case we come across a situation we have not seen before, we can reach out to our SERVPRO network for guidance and advice. SERVPRO is the largest and most trusted company by consumers nationwide.

For SERVPRO Team Randolph there are no impossible messes. The cleanup begins with a call.

Don't Forget Your Agent

1/25/2017 (Permalink)

When you experience unimaginable damage to your home or business, Team Randolph and your insurance agent are ready there to help

If you suffer a property loss, your agent is your ally.

Your agent is the person who is trained and licensed to help you buy appropriate coverage for repair or replacement of your stuff if you suffer a disaster, like a fire, flood, burst pipe or mold.  

While you may not give your agent much thought over time, Team Randolph sees them in action every day.

Agents understand your policies. This alone provides valuable reassurance during a disaster and the mitigation process.  Consider:  your condominium (rugs, walls, ceilings, furniture) are soaked by flood in a neighboring unit.  In this case, there likely are three policies in effect: yours, neighbors and owners’ association.

The lines of coverage are not always clear. Your agent knows this and knows your policy.  You just want your stuff dried, cleaned and repaired; and to get on with your life. 

Team Randolph lives in the disaster world and we know what to do and who to speak with to minimize the disruption to you. That is why we are such fans of engaged agents. 

Property Manager Partnerships: A Win-Win

1/10/2017 (Permalink)

Property Managers as Partners

The winter months can create significant challenges for property managers. Snow and ice don’t have the predictability of grass and shrubs.   Further, grass and shrubs don’t cause ice damming and pipe freezes.  

How you react to the challenges of winter can set the tone of your relationship with HOAs and association boards come spring and summer. Your clients are likely to forgive you for that which you can’t control so long as they constant progress toward restoration of their lives, starting yesterday.

Team Randolph recognizes the urgency to react and to immediately build a recovery plan when we partner with property managers. Winter months aren’t the time for training in front of upset tenants.  Our crews receive technical and service training to identify a situation and do the right thing and to be sensitive to a situation.

Our office works with our partners to make sure documents flow through the right channels which simplifies settlement whether there is a claim or the job is a direct pay. We also anticipate and recognize coverage issues so that tenants and owners understand how the claim will be settled.

The SERVPRO brand is the most recognized and respected brand in the mitigation industry so your first decision to call on Team Randolph should be an easy one. No one gets fired for hiring the industry leader.

Keep Summer Safe

7/14/2016 (Permalink)

Soil Embers

Public Service Announcement – Keep Summer Safe

A: Three

Q:  How many fires has Team Randolph mitigated in the last year that started in potted plants?

Potting soil is comprised of peat, bark, perlite and coconut coir.  This highly flammable mix can turn a lazy afternoon on a deck to tragedy with the tamping of a single cigarette butt.  If you doubt it go to the Wizard of Oz (or Google) and type in “fire potting soil”.  The picture is not pretty.  

Dry potting soil requires only a tiny catalyst to begin smoldering and this is significantly underappreciated hazard. What’s worse the embers can expand unseen and burn out the bottom of a plastic hanging planter box. 

Avoid tragedy by using ashtrays, keep  your plants watered, use clay pots, keep  combustible material away from plants, and dispose of potting soil carefully.

Quarterly Update

7/8/2016 (Permalink)

Dear Friends of SERVPRO of Northern Westchester County --

As we all enjoy the great weather, we know the last thing on your minds is a structural disaster.  But for  Team Randolph, the effort to improve never stops.  Therefore, I write with pride to highlight the outstanding year-to-date effort of our Northern Westchester County Team and to remind you that we have your backs. 

Here are a few highlights: 

Contractors license 

Building on the experience, resources and success of Team Randolph sister company Connecticut Reconstruction Service, SERVPRO of Northern Westchester County obtained a home improvement contractor license and is providing repair/rebuild services.  JD Power reports that by a vast margin, homeowners prefer one point of contact when work is being performed at their property. 

In addition to our own paint and carpenter crews, we have a network of excellent subcontractors we have used for several years in Southern Connecticut.  We look forward to adding to the roster 

NY Mold License

In compliance with a new 2016 New York State requirement, we sent team members to Albany for mold certification. We already had a highly experienced and skilled team of IICRC certified mold technicians.  After investing several days in a state program and several months navigating and new state bureaucracy, the Empire State says we're bona fide.

Duct Cleaning 

We have upgraded our Duct Cleaning effort with the purchase of fancy new equipment and will be offering duct cleaning specials over coming months. 

IICRC and Internal Training 

Team Randolph is a learning organization and we are proud to invest in development of our staff.  In the last six months, our Westchester crews have earned both IICRC and internal certifications in fire, water, biohazard and general service.  The service training focuses on creating happy customers and therefore happy referring partners.

Thank you as always for your tremendous support.  


Team Randolph 

Virus Cleaning

6/10/2016 (Permalink)

Human Viruses

Team Randolph  technicians are trained to clean virus infected  areas,  including those affected by  Norovirus, C. Diff, and Mersa.  The viruses can bring productivity in a workplace or school to a standstill.

 Norovirus alone affects between 19 and 21 million people each year, according to the Centers for Disease Control and Prevention.  

“You can get norovirus from an infected person, contaminated food or water, or by touching contaminated surfaces,” according to the CDC. 

Clostritium Difficile, C. Diff is a bacterium that causes colitis.  People who take antibiotics for an extended period of time are particularly vulnerable.   The bacteria originates in feces and is spread by healthcare workers or by contact with any surface that are contaminated, such as toilets and other places in bathrooms.

MRSA is a staph infection resilient to many antibiotics.  MRSA is spread by skin to skin contact.  At risk populations include high-school wrestlers, child care workers or people who live in crowded conditions.    Symptoms include painful red bumps that can turn into abscesses, according to the Mayo Clinic.   If the bacteria burrows into the body it can cause potentially life-threatening infections.

MRSA can be spread by contaminated items so once detected it is important to sanitize any potentially affected areas.

If your workplace, home or school is affected with these or other viruses, call SERVPRO for New Haven/Waterbury/Naugatuck Valley or No. Westchester County.  We will work with you developing a cleaning strategy that causes the least interruption. 

Damage from a Storm: Go Big and Go Green

3/4/2016 (Permalink)

If you have ever had a weather related emergency, such as a flood, tree fall, pipe burst you may have experienced the frustration of calling for help only to find you would be put on a list and gotten to when you’re gotten to.  If you have not had a weather or event related issue at your home or business, good.  If you ever do, here’s a few things to keep in mind:

1)     Everyone you reach out to, whether a plumber, tree company or SERVPRO wants to help you and as quickly as possible.

2)     When an area is affected, whether by a microburst, hurricane or deep freeze, the damage is common.  In other words, if your pipes freeze when the temperature drops from 40 to seven over a 24 hour period, the same thing is happening all around you.

3)     Immediate response resources in an area are always limited.  Your plumber of 15 years can not hire additional crews overnight, as much as he would like to.

So when this occurs, it pays to Go Big.

At SERVPRO of Northern Westchester County, our first question is always: Is the source fixed or do you need help fixing the source? As one of the largest SERVPROs in the country, we work with a huge network of trades people and labor and can often recommend someone to help out.  Once the source is fixed, our large trained staff supplemented by experienced labor and euqipment sources from all over the tri-state area will be rolling.  

Whether its factory fire, burst water heater or a tree on a house, We are Ready for Whatever Happens.

We're Ready, Are You?

2/11/2016 (Permalink)

If you are a commercial or residential property manager or condo association member, you should be dreading the swirly wind emoji on the accuweather app every bit as much as the single and negative temperatures we face this weekend.

Here are a few reminders from SERVPRO of Northern Westchester County and Connecticut Reconstruction Services:

Make random inspections of heat and air units, particularly those with external access.  Specifically, look for insulation that has settled and no longer covers pipes as intended.  

Re-inspect any plumbing or external work to make sure proper installation is in place and that there are no vents where cold air can blow in.

Check doors, windows and heat in vacant units.

Remind tenants of protocol for reporting any water situation and not to ignore any signs of water intrusion or leaking.  Let them know you are prepared for anything that happens.

If you have vacancies, you should consider relocation options for renters in the event there is displacement. 

Make sure your on-call crews are ready to roll and that there is back up.  There should also be clear protocol  for structural emergencies that includes calling TEAM RANDOLPH at 203-234-1100 or 914-241-8100.

Food Disasters... We Aren't Talking Mom's Meatloaf

2/9/2016 (Permalink)

Whether it is a smoke condition caused by a fire in the prepared food section, an oven fire in a manufacturing facility, or fire suppressing chemicals spread over 40 tons of fresh fruit, the disasters that effect food companies present some pretty awesome challenges. 

Wrong decisions early on can open a Pandora's Box of liability issues even before the matter of cash flow and fulfillment come into play.

-- Companies with sophisticated business system back ups can be stymied when they realize two days after a small fire that their regular staff lacks the knowledge to clean soot and deodorize after a small fire.

-- Distribution companies turning 50 tons of fresh fruit every week trip when they fail to secure hauling capacity and a destination for destruction of a warehouse brimming with imported product during high import season.

-- A small chain store manager must decide in hours whether to do a partial open of a store or incur the cost of extended, nighttime cleaning time. nighttime cleaning mitigation.

These are a few of the many real-world challenges we have solved over the past year.  There are many more.

Our approach to commercial losses is to stabilize and then meet with affected parties to understand the goals of all affected constituencies. 

SERVPRO of Northern Westchester County is comprised of business and mitigation professionals that understand the financial, cultural and structural challenges of any disaster.

In a perfect world we meet, discuss and put a communication chain and decision tree in place.   Regardless, when the wheels come off, we've got your back.

Beware the Penetrating Power of Bitter Cold

2/8/2016 (Permalink)

We Find Trouble Wherever it Looks

Roof and insulation issues don't reveal themselves on warm, sunny days.  The next couple of weeks are going to be bitterly cold with swirling wind and snow.  With cold, wind and snow will come pipe bursts, ice damming and other unfortunate breakdowns.  

SERVPRO of Northern Westchester County and our sister company Connecticut Reconstruction Services stand ready to put your home or business back in pre-loss condidition.

Our professionals follow IICRC protocols to make sure that your structure is fully restored and there are no secondary concerns, like mold.  Not only will the structure be like new but you will receive everything you need to file a claim with your insurance company if you choose.

Our process includes: identifying all the sources and types of water; monitoring of atmospheric and material considitions for drying analysis; a comprehensive diagnostic inspection for trapped or hiddent moisture; removal of wet materals; removal or containment of furniture; carpet and Pad service; application of disinfecting and deodorizing agents if necessary; utlization of specialized drying equipment; and disposal of refuse.

While the mitigation is taking place, CRS works with your insurance carrier so there is a seamless transition from cleaning to repair.   The same team sticks with you the whole way.

We don't wish ourselves on anyone but when issues come up, we are ready to help.                           

While You Were Enjoying the Weather...

1/25/2016 (Permalink)

In the Northeast we know that the brief but fierce snow last weekend is but the first strike of real winter.  In a few weeks, the November rounds of golf and endless summer are likely to be distant memories.

At SERVPRO of New Haven we are more than ready.  We are fielding the strongest team in many years.  Our Crews spent the last four months doing intensive training in all aspects of the mitigation business.

We had 10 different people pass our internal water certification course which is built on the foundation of SERVPRO and IICRC best practices.  The course consists of reading, video and a mentoring program with our Managers.

We achieved five new IICRC certifications among our crew members and managers.

And we implemented general service training so every business and home owner will receive outstanding communication and conduct from everyone wearing the SERVPRO uniform.... and yes we got spiffy new uniforms.

Why?  SERVPRO of New Haven is committed to setting the standard of excellence in both residential and commercial large loss.

Our training programs assure that we man every job with experienced supervisors versed in industry expectations and best practices.  From our 33K square foot facility in the heart of the state, we are ready to respond for anything from a small issue at a condiminium to a major commercial event.

We don't wish ourselves on anyone but we are ready to help when the unexpected does happen.

Latex Foam reopens two weeks after fires

7/16/2014 (Permalink)

Firefighters are on scene in the aftermath of an early morning fire at the Latex International factory on Thursday, June 26, 2014.

SHELTON -- The prospect of Latex Foam reopening two weeks after two significant fires was doubtful.

But that's what happened Monday, as many of the company's 150 employees returned to work.

"It was a tremendous undertaking by everyone," said Allen Randolph, owner of SERVPRO of New Haven, Waterbury, the Naugatuck Valley and northern Westchester County which managed the cleanup. "Half of our staff lives in the Valley. We consider the Valley our home turf, so we're proud to have helped save these jobs."

Mayor Mark Lauretti said he drove by the company Monday morning and noticed the parking lot was full.

"This is good news for those who are employed there," the mayor said. "People need to work. They need the paycheck to pay their bills and feed their families."

Attempts to reach officials at Latex Foam by telephone were unsuccessful Monday. The general voicemail box was full and not accepting new calls.

Randolph credited David Fisher, Latex's chief executive officer, and the company's insurance team with providing the necessary resources to get the business back in operation.

Fisher "told us early on that it was his expectation to reopen July 14 and it was our job to do it," Randolph said. "There was never any discussion of failure to meet that goal."

There may not have been any discussion, but there were obstacles, like the second fire which struck just four days after the devastating first one that had required firefighters to pump more than 150,000 gallons of water on the blaze.

It seems black clouds have loomed over Latex Foam, which arose from the ashes of an arson that destroyed its predecessor -- Sponge Rubber Products -- on March 1, 1975. There was also the catastrophic 2001 weeklong fire that consumed the company's Ansonia headquarters, sending the company to its present River Road site. And two company executives are serving federal prison terms for embezzling $3.5 million. And there is the current bankruptcy petition to reorganize $29 million in debts.

The June 26 and 30 fires could have been the final straw.

"We were about 90 percent finished drying the basement when the second fire struck on June 30 at 11 a.m.," Randolph said. "That was a smaller fire and a lot less water was used."

But Randolph's crews, which worked 24 hours a day, seven days a week and at times numbered 170 people, attacked the clean-up in three stages. SERVPRO brought in extra employees from their Rhode Island, New York and Tennessee companies and members of ERS Services in Indiana to clean inside the machinery.

The first cleanup, which began June 26 and ended July 2, involved drying and cleaning the offices. The second, which ended Sunday, involved drying, cleaning and disinfecting rollers, conveyors, presses, machinery, pipes, rollers and conveyors through which the product moves.

The third stage, which is still progressing, involves cleaning non-critical working areas.

During the cleanup, Randolph said, SERVPRO brought in 200 air movers, 17 scissor lifts, a gigantic trailer-based desiccant dryer which removes condensation from compressed air and "a lot of guys with mops and wet-vacs."

mmayko@ctpost.com, 203-330-6286



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