SERVPRO of Northern Westchester County Employee Photos

female employee with black hair and a big smile

Laurie Maffeo

Laurie (Art) wears many hats being the Owner's Assistant, Marketing Assistant, and Accounts Receivable at SERVPRO of Northern Westchester County since December 2014. She studied at Central Connecticut State University, where she majored in Media Arts.  Her biggest asset is her friendly, organized and efficient work ethic. Her Go-Getter mentality is exactly how she plans to reach her goals of increasing revenue & morale here at SERVPRO.  In her free time, Laurie enjoys painting, refinishing furniture, and spending time with her family.  “Tomorrow belongs to those who can hear it coming.” -David Bowie  #TEAMRANDOLPH

female employee posing with a white top and black sweater

Holly Jendrzewski

Holly is our Account Manager here at SERVPRO of Northern Westchester County. She has been keeping our books and accounts in order since March of 2020. Before coming to SERVPRO, Holly put in nine years at Verizon. She likes working with the office staff, sales and marketing reps, and all the production crews. The possibility to help people in need of urgent service is a new and more untraditional way that Holly enjoys. She aims to help our SERVPRO footprint grow, grow, grow. When she is not at work, she loves cooking, kickboxing, and being a mom

Male employee in a black logo SERVPRO jacket, posing

Andrei Huertas

Andrei has been a Production Manager at SERVPRO of Northern Westchester County since December 2006. His previous construction experience prepared him for his current position and talent in the restoration industry. Andrei is accredited in Applied Structural Drying (ASD), Water Damage Restoration (WRT), Carpet Cleaning (CCT), and Applied Microbial Remediation (AMRT.) Andrei's strives to improve his management skills for providing our customers with the best possible service. Being bilingual, Andrei communicates in Spanish with some of our customers. His favorite motivational quote is "No dejes para manana lo que puedes hacer hoy." Don't wait for tomorrow what you can accomplish today." When not hard at work, Andrei loves playing soccer, fishing, and enjoying time with his familia. Dedication and hard work, pay off" #TEAM RANDOLPH

John Crosby

John has been a Crew Chief & Water Damage Technician at SERVPRO of Northern Westchester County since April 2015. He started his career in construction and since worked his way to being certified at In House Water Specialist Training, Blood Pathogen and Pack & Moving here at SERVPRO. John is a very motivated member of our crew with goals to one day work in our Marketing Department. Outside of work John is a song writer/ musician. " If you ain't living on the edge, then you're taking up too much space" #TEAMRANDOLPH

male posing with a tie and jacket

Tommy Burke

Tommy is our General Manager at SERVPRO of Northern Westchester County since 2014. His expansive training and hands-on experience (he also enjoyed 11 years with two other companies) in the restoration industry is shown below. He has traveled to multiple states to obtain certifications in 16 different categories.

  • WRT-water damage restoration technician
  • ASD-applied structural drying technician
  • Commercial Drying Specialist
  • FSRT-fire and smoke damage restoration technician
  • Certified Mold and licensed
  • Biohazardous Recovery Tech
  • Carpet repair and reinstallation
  • UFC-upholstery and fabric cleaning
  • Journeyman textile cleaner, fire and smoke, water restores, master fire and smoke restores
  • Health & Safety
  • OCT-odor control technician
  • CCT-carpet cleaning technician

Tommy feels great being part of a team that works as a professional unit seeking excellent customer service. With all his accreditations and awards, his goal is to train our team steadily with new innovative techniques and equipment. It is no surprise that Tommy's hobbies and interests outside of the workplace are--Talking About Work! His favorite quote is, "Those who fail to plan, plan to fail."  #TEAMRANDOLPH

Male employee in striped shirt and glasses, smiling

John Fitzgerald

John is our Sales and Marketing Rep (SMR), and he is excited to broaden our brand in our service area. Enjoying the people and providing great service and options for our customers and clients is of paramount concern to John. He plans to learn all the inner workings of the restoration industry. John loves to spend time with his family, and he is motivated by "being in the moment." We are glad to have John as a member of our team. #TEAMRANDOLPH

male posing in blue shirt, balding

Jerry Kotlarz

Jerry has been the outstanding Office Controller at SERVPRO of Northern Westchester County, dating back to September 2008. Before commencing his journey here at SERVPRO, Jerry was involved in Automotive Finance Management. He is a magnet for new technologies and is always striving for improvements and simplifications in our business approach. Jerry's Technical understanding and experiences provide an extensive foundation for improvement in our performance. "If you cant' find the time to do it right the first time... how will you find the time to do it again?" #TEAMRANDOLPH

Male employee in a black logo SERVPRO jacket, posing

Nick Mousch

Nick joined SERVPRO of Northern Westchester County in November 2015 and has expanded his capabilities into becoming a Production Manager. His experience as a Food Service manager sharpened his skills in communication and customer service. Nick can operate a forklift, is accredited by the IICRC in many restoration categories along with being ServSafe trained, and is DryBook knowledgeable. Nick works hard to learn as much as possible to help his neighbors, customers, and his "Team Randolph" group that he loves to work with. He likes the company of friends, enjoys stand-up comedy, and the challenge of a good board or video game. Nick's favorite quote is "With great power comes great responsibility." -- Uncle Ben