Dear Friends of SERVPRO of Northern Westchester County --
As we all enjoy the great weather, we know the last thing on your minds is a structural disaster. But for Team Randolph, the effort to improve never stops. Therefore, I write with pride to highlight the outstanding year-to-date effort of our Northern Westchester County Team and to remind you that we have your backs.
Here are a few highlights:
Building on the experience, resources and success of Team Randolph sister company Connecticut Reconstruction Service, SERVPRO of Northern Westchester County obtained a home improvement contractor license and is providing repair/rebuild services. JD Power reports that by a vast margin, homeowners prefer one point of contact when work is being performed at their property.
In addition to our own paint and carpenter crews, we have a network of excellent subcontractors we have used for several years in Southern Connecticut. We look forward to adding to the roster
NY Mold License
In compliance with a new 2016 New York State requirement, we sent team members to Albany for mold certification. We already had a highly experienced and skilled team of IICRC certified mold technicians. After investing several days in a state program and several months navigating and new state bureaucracy, the Empire State says we're bona fide.
We have upgraded our Duct Cleaning effort with the purchase of fancy new equipment and will be offering duct cleaning specials over coming months.
IICRC and Internal Training
Team Randolph is a learning organization and we are proud to invest in development of our staff. In the last six months, our Westchester crews have earned both IICRC and internal certifications in fire, water, biohazard and general service. The service training focuses on creating happy customers and therefore happy referring partners.
Thank you as always for your tremendous support.