Flood or Water Damage: What Do You Do

2/5/2017 (Permalink)

When you have water damage, you will quickly decide “Do I need help?” and “Who do I call for a flood?”

Consider these common scenarios: A second floor supply line leaks and water pours through the downstairs ceiling and soaks hardwood floors; A pipe bursts on first floor and water soaks carpets and the tile on the kitchen floor; You come home to a house soaked with humidity with wet walls, saturated a saturated ceiling and standing water in the basement.

Clearly in these cases, you call SERVPRO for help.

But what if the damage is not as obvious and you are tempted to mop, towel and fan. Here are a few things to consider:

Wet Seeks Dry: This means that water is always trying to seep into dry building materials and contents.  Depending on how long the water has been there the moisture can cause warping, delamination and the staining.  Just as it takes time for moisture to find its way into flooring and drywall, it takes time and a strategy to get the water back out. The Experience, Education and Equipment of a professional mitigation company are often required.

Secondary Damage from a Water Loss Can Exceed the Original Damage: The Insurance Industry has a thick book of suggested guidelines for contractors dealing with water damage.  Experience has shown that house floods ruin finishes, compromise the bones of a home and create a health hazard. 

Our Team Has Seen It Before: We address variations of the situations described above hundreds of times a year.  The only common factors are water and the worry that things are going to be fixed.  We understand water and we understand that no matter how familiar your issue is to us, it is scary, frustrating and upsetting to you. 

In the rare case we come across a situation we have not seen before, we can reach out to our SERVPRO network for guidance and advice. SERVPRO is the largest and most trusted company by consumers nationwide.

For SERVPRO there are no impossible messes. The cleanup begins with a call.